Looking for an all-in-one package containing all the techniques, guidelines and examples needed to ensure effective oral and written communication skills throughout your career? Look no further. Shirley Taylor's Communication for Business, 4th edition, addresses all aspects of business communication in clear and simple language. With its tried and tested successful formula, the book places emphasis on basic business writing and rules of good writing. Features include:

• Illustrations throughout add a fun, humorous element to reinforce key points
• Examples of all documents with annotation clarify the main points
• Checkpoints provide helpful suggestions for readers
• Weblinks guide readers to useful additional resources
• What's wrong? illustrates documents with errors and provides opportunities for discussion and re-working
• Key points, Help yourself and Test yourself are listed at the end of each chapter to reinforce the main concepts
• A-Z of bloopers, blunders, common errors and clichés help readers clarify uncertainties in business language
• Frequently confused words, commonly misspelled words and A-Z of alternative words help readers avoid common mistakes